Frequently Asked Questions
Please reach us at ciao@wheninumbria.co if you cannot find an answer to your question.
Authentic Umbria Connection: Monia, a native of Umbria, brings an unparalleled authenticity to your journey. Experience bespoke encounters in extraordinary destinations, tailored to match your uniqueness. From the finest villas and resorts to exclusive partnerships with vetted local providers, Monia ensures impeccable service and a commitment to excellence.
Personalized Excellence: With Monia and WhenInUmbria, say goodbye to generic itineraries and hello to adventures sculpted to your desires. Benefit from insider insights, uncover hidden gems, and enjoy personalized concierge services, including refined dining recommendations. Rest easy with 24/7 access to emergency services, ensuring your peace of mind. Choose us for a travel experience that transcends the ordinary, where every moment is curated with sophistication and distinction."
After our complimentary consultation call, marking the initiation of the trip planning process and preceding the delivery of your initial itinerary draft, there is a non-refundable travel planning fee starting at $500, this secures dedicated time for the meticulous creation of a personalized trip on your behalf.
Yes, WhenInUmbria offers personalized trip planning services to help you create a unique travel experience that fits your interests and budget. Contact our customer service team to learn more.
WhenInUmbria offers a wide range of travel services, including planning and bookings vacation packages and retreats. These include accommodations, personalized activities, transportation to and from the airport,car rentals.
Booking a trip with WhenInUmbria is easy! Simply visit our website, select your desired travel dates and destinations, and follow the prompts to complete your booking.
We recommend booking your trip at least 2-3 months in advance to secure the best deals and availability.
We offer travel services to over 50 destinations in Umbria,Italy, including popular tourist destinations such as Perugia, Assisi and Orvieto.
Yes, we offer group travel discounts for groups of 10 or more people. Contact us for more information and pricing.
Our cancellation policy varies depending on the type of booking and the supplier. We recommend checking the specific cancellation policy for your booking before confirming your reservation.
Privacy Policy
Thank you for choosing WhenInUmbria! This Privacy Policy outlines how WhenInUmbria ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information. By accessing or using our website, mobile application, or any other services provided by WhenInUmbria (collectively referred to as the "Services"), you agree to the terms of this Privacy Policy.
Information We Collect:
Personal Information:
We may collect personal information such as your name, email address, phone number, and other contact details when you use our Services or interact with us.
Usage Data:
We automatically collect information about your interactions with our Services, including IP address, device information, and usage patterns.
How We Use Your Information:
We use the information collected to provide and improve our Services, respond to your inquiries, send updates and promotional materials, and personalize your experience.
Your personal information is used to process transactions, enhance security, and comply with legal obligations.
Sharing Your Information:
We may share your information with third-party service providers who assist us in delivering our Services.
Your personal information may be disclosed in response to legal requests, to protect our rights or property, or in an emergency situation.
Cookies and Similar Technologies:
WhenInUmbria uses cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content.
Security Measures:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Your Choices:
You have the right to access, correct, or delete your personal information. You can also opt-out of marketing communications.
Please note that some features of our Services may be affected if you choose to limit the collection or use of your information.
Changes to the Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at ciao@wheninumbria.co
By using WhenInUmbria, you acknowledge that you have read and understood this Privacy Policy.
Welcome to WhenInUmbria!
Subscribe to have access to exclusive information on our vacations, tours and retreats!